FAQ

GENERAL
Who are DGA Threads?
DGA threads is a company born out of a passion for vintage textiles of different cultures and designing exquisite pieces of garments and accessories. By transforming traditional textiles into signature pieces for the modern living. 

Do you have a showroom?
You may visit us at Block 57, #01-82, Eng Hoon Street, Singapore 160057. We are open 11am-6pm daily.

 

ORDERS

How do I know if my order has been processed?
After ordering you will promptly receive an order confirmation via email. 

Do you ship orders outside of Singapore? If so, what are the charges? 
Yes we do, DGA Threads offers free international shipping worldwide.

How long will delivery take?
This depends on where you are situated. Do take a look at our delivery times based on location here

Which payment methods are accepted?
All orders are processed through Paypal on our online store. 

I am unhappy with my product, do you accept returns?
Yes we do accept unused returns within 14 days of purchase. For more information on how to process your return, do visit our Shipping & Returns page. 

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