We provide FREE local shipping (no min. spend) and international shipping with a min. spending of S$250 SGD.
We are pleased to announce that DGA Threads ships worldwide!
All orders are processed within 36 hours of purchase.
For local shipment: Approx. 7-10 days, or earlier.
For international shipment: Approx. 2 weeks depending on where you reside.
A shipment confirmation e-mail with the tracking number will be sent to you after we have fulfiled your order.
Our return policy is valid for 7 days from the day the parcel reached you.
To be eligible for a return/refund:
1. Items returned must be in their unused original condition with all DGA Threads' item tags attached and any related accessories.
2. Incomplete, damaged, worn, soiled or altered returns, or anything DGA Threads reasonably believes has been used, will not be accepted and therefore sent back to the customer.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Please write to us to initiate an eligible return here.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.