We Ship Worldwide!
Our flat shipping fee is based on DHL Express.
All orders are processed and shipped through Monday to Friday, excluding public holidays. Your order will be dispatched within 3 working days once payment is received. A shipment confirmation e-mail with the tracking number will be sent to you.
Domestic & International Shipping
Shipments within Singapore are shipped by private courier. Delivery time for local orders is 4-5 working days.
International orders are shipped by private courier and may be subject to charges (handling fees, taxes, etc) depending on the country you reside in. The recipient is responsible for payment of these charges. We are not responsible for any customs and import duty charges.
*Please note that DGA Threads is not responsible for any lost, stolen, or delayed packages in transit.
Returning your purchase
Returns are available worldwide for all items within 7 days of shipping if the following conditions are met:
1. Items returned must be in their unused original condition with all DGA Threads' item tags attached and any related accessories.
2. Incomplete, damaged, worn, soiled or altered returns, or anything DGA Threads reasonably believes has been used, will not be accepted and therefore sent back to the customer.
Please note that customers are to bear the costs of shipping. We encourage customers to use a trackable shipping service.
To start the process of return, please fill up the following below;