Shipment
Domestic & International

We provide free local shipping with no min. purchase, and free international shipping with a minimum purchase of S$250 SGD.

All orders are processed within 36 hours of purchase (excluding public holiday). We are not responsible for any customs and import duty charges (if applicable).

*Please note that DGA Threads is not responsible for any lost, stolen, or delayed packages in transit.

Returns

Our return policy is valid for 7 days from the day the parcel reached you.

To be eligible for a return/refund:
1. Items returned must be in their unused original condition with all DGA Threads' item tags attached and any related accessories.
2. Incomplete, damaged, worn, soiled or altered returns, or anything DGA Threads reasonably believes has been used, will not be accepted and therefore sent back to the customer.

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer.

For more information, read our Return Policy, or check out our FAQ.

To start a return, please write to us via the form below.

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